FAQ

How to register?

Step 1

Step 2

Fill out the form and submit.

Step 3

You will receive an email from newpatients@wecarefamilyphysicians.com with access information of the patient portal, to register in our portal (RXNT), where you will enter your medical history and other required data which must be totally reliable for correct validation.

Step 4

You will receive a new email confirming your registration and from now on you will be part of our family of patients.

How to enter the patient portal?

If you have already registered as a new patient, in our menu you will find the option services for patients in which a tab will be displayed; There you will find our patient portal (RXNT), in which you can now enter with your username and password.

How to schedule an appointment?

In our patient portal (RXNT), you will find the option request appointment where you will be Schedule Appointment and you will be notified via phone, email, text message or through the patient portal of the different options available for your appointment.

Health insurance plans accepted

We accept health insurance plans. Please check and if your insurance is still not listed,send us a message through the patient portal or call us at 407-315-3637 for moreinformation. Our team of doctors is made up of excellent professionals with years of experience to assist you with your medical needs.

Don't you have health insurance?

In our patient service area where a tab is displayed, you will find the option for patients without health insurance. There are the services we offer for patients without medical coverage.

How to pay if you don't have health insurance?

STEP 1 If you do not have health insurance and need medical care, simply go to the patient area then select the option patients without health insurance and choose the initial visit by pressing the green button (Add to cart) or follow-up visit if you already got your initial visit (Add to cart).

STEP 2 Select between initial or follow-up visit and press (Proceed to checkout)

STEP 3 Carefully fill in the requested information plus the debit / credit card information and press (Pay Securely with Paya). You will receive an email from billing@wecarefamilyphysicians.com with your receipt and confirmation of your payment.

What should the patient do that requires a co-payment?

If the patient has medical insurance and it does not cover the entire service, she will require a co-payment, which will be notified to her by email, in order for her to issue said payment. STEP 1 You will receive an email with an invoice to make the payment. Press (Pay Now) or the link to continue with the payment.

STEP 2 Carefully fill in your credit or debit card details and press (SUBMIT) to submit the payment.

What is RXNT?

RXNT is an electronic medical record program, where your physician will be able to make clinical evaluations and decisions for patients, which includes the patient portal for your convenience. The patient portal will give you access to your medical record at all times where you can view and download your referrals and medications, among other options.

This step is essential so that the doctor has all your information in advance by the time of the medical appointment. STEP 1 Once located in the patient portal (RXNT), press the History option.

STEP 2 Press Family History where several options will be displayed. Please select the option of your convenience, the problem (illness) and the current date, saving the information.

STEP 3 Press Past History. In this option mention your Medical History (Medical Conditions), Surgical History (Name & Date), Hospitalizations (Name & Date), Implanted Devices (Name), Allergies (Name) and Medications (Name & Dosage)

STEP 4 Press Social History and check when you started smoking and when you stopped smoking (IF APPLICABLE).

Reminders

It would be being sent a reminder for their medical appointments that will come to you by email, text message or an call for your convenience. The reminder will be given 2 days before the patient’s appointment.

Patient portal

In the patient portal you can request a medical appointment, change a medical appointment and / or confirm a medical appointment, send a message to your doctor to request medications, upload documents to be evaluated and filled out by your doctor, obtain a copy of your medications, laboratories, medical referrals among others.

Opioids

Our medical institution does not prescribe any type of medicine classified as OPIOIDS, better known as NARCOTICS.

Our team of physicians is comprised of excellent professionals with years of experience to assist you in your medical needs through telemedicine.